IMPORTANT ORDER INFORMATION

See our FAQ's for more information.

CUT OFF TIMES

Florist Arranged Order before noon in the recipient's time zone. Monday to Saturday deliveries available.

Gift Baskets Order before 1 pm EST a minimum of one day prior to the requested delivery date. Monday to Saturday deliveries available.

Grower Fresh Cut off times vary for next day delivery.

PLANTS: Order by 3 pm EST for next day delivery unless otherwise stated on the details page of that specific product.

BOUQUETS/ROSES: Order by 3 pm EST for next day delivery. Some products are available until 5 pm EST (follow the "Need it delivered tomorrow" banner at the top of the homepage after 3 pm EST).

Tuesday to Saturday deliveries available

Shipping F.A.Q's

1. What information should be included when placing an order going to a hospital or large office complex?
Please include the following information: Recipients First and Last Name, Company or Hospital Name, Full Street Address, Floor Number and Room or Suite Number. We strongly suggest contacting the Company or Hospital to find out their policy on deliveries. For example, most courier deliveries are required to go to the shipping and receiving department as the courier does not have permission to deliver directly to the recipient. When sending to a hospital, please ensure the patient will not be discharged from the hospital prior to or on the day of the flower delivery. When sending to a company please ensure the recipient is working on the day of delivery.

2. Do you ship Internationally?
We currently do not deliver internationally. If you would like flowers delivered internationally, we suggest contacting a local florist who provides international service.

3. Can I request a specific delivery time?
Delivery times are based upon the courier's scheduled routes. We are not able to specify or guarantee a delivery time.

4. Do you deliver to Apartment Buildings?
Yes. When placing your order, be sure the apartment number is included in the address. Any omissions or errors may delay delivery a minimum of one additional business day. As most apartment buildings are secure, the delivery person will have to buzz the proper apartment to notify the recipient there is a delivery. The delivery policy to apartment buildings in general is that there must be someone at the apartment to successfully complete delivery.